Digital accessibility statement | TotalEnergies Lubricants

This page is not a help page.
Its purpose is to present TotalEnergies' commitments in terms of digital accessibility and to define the level of compliance of this site with current regulations and standards.
 

What is digital accessibility?

Digital accessibility is a set of rules and best practices covering functional, graphic, technical and editorial aspects.
Following these rules and best practices ensures that digital media (websites, mobile applications, PDF documents, etc.) are accessible to people with disabilities.
For example, an accessible site allows you to:

  • Customize its display via the operating system and/or browser (enlarge or shrink characters, change typography, modify colors, stop animations, etc.).
  • Navigate using assistive technologies such as text-to-speech or Braille.
  • Navigate without using the mouse, using the keyboard only, switches or a touch screen.
  • View video and audio content with subtitles and/or transcriptions.
  • Etc.

 

Digital accessibility commitments

TotalEnergies is committed to making its websites and applications accessible in accordance with article 47 of French law no. 2005-102 of February 11, 2005.
To this end, it is implementing the following strategy and actions:

 

RGAA compliance statement

This accessibility statement applies to the “lubricants.totalenergies.com” website.

Compliance status

This site is not compliant with the RGAA (Référentiel Général d'Amélioration de l'Accessibilité) - version 4.1 due to the non-conformities listed below

Test results

The RGAA version 4.1 compliance audit carried out in March 2023 by Ideance revealed that, out of the sample :

  • The overall compliance rate is 45.1%. (Obtained by dividing the number of compliant criteria by the number of applicable criteria).
  • The average compliance rate is 65.2%. (Obtained by averaging the compliance rates for each page).

 

Content not accessible

Non-compliances

List of non-compliant criteria :

  • 1.1 - Information-carrying images do not have a text alternative.
  • 1.2 - Decorative images are not ignored by assistive technologies.
  • 1.6 - Information-carrying images do not have a detailed description.
  • 2.2 - Iframe titles are not relevant.
  • 3.1 - Information is conveyed by color alone.
  • 3.2 - Contrasts between text color and background color are not sufficiently high.
  • 3.3 - Contrasts between color of interface components or graphic elements carrying information and background color are not sufficiently high.
  • 4.1 - Videos do not have text transcriptions or audio descriptions.
  • 4.3 - Videos are not subtitled.
  • 4.4 - Video subtitles are irrelevant.
  • 5.7 - Data table cells are not correctly associated with their corresponding headers.
  • 6.1 - Some links are not self-explanatory.
  • 6.2 - Links do not have titles.
  • 7.1 - Scripts are not compatible with assistive technologies. 
  • 7.3 - Scripts are not controllable by keyboard or pointing device.
  • 7.4 - Context changes initiated by scripts are not signaled or controllable.
  • 8.2 - Generated source code is not valid for the specified document type.
  • 8.6 - Page titles are irrelevant.
  • 8.7 - Language changes are not indicated.
  • 8.9 - Tags are used for presentation purposes only.
  • 9.1 - Information is not structured by the appropriate use of headings.
  • 9.2 - Page structure is not consistent.
  • 9.3 - Lists are not correctly structured.
  • 10.1 - Style sheets are not used to control presentation.
  • 10.5 - CSS declarations of background and font colors are not correctly used.
  • 10.6 - Links whose nature is not obvious are not visible in relation to their surrounding text.
  • 10.7 - The focus of interactive elements is not visible.
  • 10.8 - Hidden content is not intended to be ignored by assistive technologies.
  • 10.9 - Information is given only by shape, size or position.
  • 10.11 - Content cannot be presented without horizontal scrolling in a 320px wide window.
  • 11.1 - Form fields do not have labels.
  • 11.2 - Form field labels are irrelevant.
  • 11.5 - Fields of the same nature are not grouped together.
  • 11.11 - Input controls are not accompanied by suggestions for error correction.
  • 11.13 - The purpose of input fields cannot be deduced to facilitate their automatic filling with the user's data.
  • 12.3 - The “Site map” page is not relevant.
  • 12.8 - The tab order is not consistent.
  • 13.3 - Downloadable office documents do not have an accessible version.
  • 13.8 - Moving or flashing content is not controllable. 

 

Content not subject to accessibility requirements

The following contents have been exempted and have therefore not been subject to a complete and detailed audit:

  • "Tealium” cookie manager
  • ReCaptcha - Google” spam protection system
  • YouTube” video player
  • AddThis” social network sharing widget

 

Establishment of this declaration of conformity to the RGAA

This declaration was drawn up on April 14, 2023.


Technologies used to create the site

  • HTML5
  • SVG
  • ARIA
  • CSS
  • JavaScript


Test environment

Tests were carried out with the following web browser and screen reader combinations:
 

  • Firefox (110.0) - Windows / NVDA (2022.4)
  • Firefox (110.0) - Windows / JAWS (2022)
  • Safari - MacOS (13.1) / VoiceOver (13.1)
  • Safari - iOS (16.1.2) / VoiceOver (16.1.2)

 

Tools for assessing accessibility

  • Colour Contrast Analyser
  • Contrast Finder
  • Firefox development tools
  • Web Developer (Firefox extension)


Site pages checked for compliance


1. Home
2. Contact
3. Accessibility
4. Impressum
5. Site map
6. Help
7. News
8. Catalog
9.  LubAnac Worldwide
10. Lubanac oil diagnosis

 

Feedback and contact

If you are unable to access any content or service on this site, you can contact us via one of the means below to be directed to an accessible alternative or obtain the content in another form.

 

Avenues of appeal

This procedure is to be used in the following case.
You have notified the website manager of a lack of accessibility that is preventing you from accessing content or one of the services and you have not received a satisfactory response.